Theft of Customer DataTheft of Customer DataBritish Airways is investigating, as a matter of urgency, the theft of customer data from its website, ba.com and the airline’s mobile app. The stolen data did not include travel or passport details.From 22:58 BST August 21 2018 until 21:45 BST September 5 2018 inclusive, the personal and financial details of customers making bookings on ba.com and the airline’s app were compromised.The breach has been resolved and our website is working normally.British Airways is communicating with affected customers and we advise any customers who believe they may have been affected by this incident to contact their banks or credit card providers and follow their recommended advice.We have notified the police and relevant authorities.Alex Cruz, British Airways’ Chairman and Chief Executive said “We are deeply sorry for the disruption that this criminal activity has caused. We take the protection of our customers’ data very seriously.”British Airways will provide further updates when appropriate.Source = British Airways
Flight scheduleUnited Flight 917 will depart San Francisco at 10.45pm three times weekly, arriving at Auckland International Airport at 6.55am two days later due to time zone differences (all times local). On the return, Flight 916 will depart Auckland at 1.20pm daily, arriving at San Francisco International Airport at 6.40am the same day. Flying times will be approximately 13 hours westbound and 12 hours, 20 minutes eastbound.United’s joint venture partner Air New Zealand operates a daily service between San Francisco and Auckland, departing San Francisco at 9.45pm and arriving in Auckland at 5.35am two days later due to time differences. The return flight departs Auckland at 7.45pm and arrives in San Francisco at 12.45pm the same day.Go back to the e-newsletter Go back to the e-newsletterTravelling between the West Coast and the South Pacific just got easier as United Airlines launches a new nonstop service between its premier Pacific gateway at San Francisco International Airport and Auckland, New Zealand.United’s inaugural service to Auckland also marks the official start of the airline’s joint venture agreement with Air New Zealand. The carriers are deepening their existing Star Alliance relationship by offering customers even more choice and convenience when booking travel between the United States and New Zealand and beyond.“Our new joint venture with Air New Zealand allows both airlines to optimise our trans-Pacific schedules and offer customers more choice and convenience when travelling between the US and New Zealand,” said Jim Compton, United’s Vice Chairman and Chief Revenue Officer. “Our customers wanted new ways to access New Zealand and destinations beyond and our relationship with Air New Zealand allows customers to plan seamless travel throughout the South Pacific.”Powering United’s inaugural flight between San Francisco and New Zealand is an innovative energy-saving partnership with the Asia and Pacific Initiative to Reduce Emissions (ASPIRE). United will operate Boeing 787-8 aircraft on the San Francisco to Auckland inaugural route, which are built using lightweight composites, state-of-the-art engines and an improved aerodynamic design, allowing it to fly farther, faster and more efficiently than similar-sized conventional aircraft.As part of the Aspire Initiative air traffic providers will also support optimal flight paths and recommend real-time, dynamic reroutes, further optimising efficiency after departure throughout the entire flight. Additionally, ground crews at the departure and arrival locations will work to reduce aircraft idle time, providing expedited taxi to the runway and gate.“We understand the importance of reducing our carbon footprint, even as we expand our global network. Working with ASPIRE is just one way we’re demonstrating our environmental leadership within the industry,” said Compton.